Introduction
Thomson TVs are popular for their affordability, quality display, and reliable performance. Like all electronic devices, they may encounter issues such as display malfunctions, power problems, or connectivity faults. When a repair is required, one of the main concerns for customers is whether the replacement parts used are genuine. Using original parts ensures that the TV performs as intended, maintains safety standards, and keeps warranty coverage intact.
In this blog, we’ll explore whether genuine parts are used at the Thomson TV Service Center, including details about service centers in Mumbai, Prayagraj, and Indore.
Why Genuine Parts Matter for Thomson TV Repairs
Using authentic, manufacturer-approved parts is crucial for several reasons:
Compatibility and Fit: Genuine parts are designed specifically for Thomson TVs, ensuring correct installation and proper functioning. Generic or counterfeit parts may cause repeated faults.
Performance Quality: Original parts maintain the TV’s display quality, sound, and stability. Non-genuine components may reduce performance or cause unexpected failures.
Safety and Reliability: Certified Thomson parts meet safety and electrical standards, reducing the risk of short circuits, overheating, or other hazards.
Warranty Protection: Repairs using genuine parts help retain warranty validity. Using unofficial parts may void your warranty.
Long-Term Durability: TVs repaired with authentic parts typically last longer and provide consistent performance compared to those repaired with third-party components.
Are Genuine Parts Used at Thomson Service Centers?
Authorized Thomson TV Service Centers use genuine parts for all repairs. These include:
LED/LCD display panels
Motherboards and T-Con boards
Power supply boards
Backlight systems
Audio and speaker components
Connectivity ports (HDMI, USB, network)
Using these parts ensures that your TV continues to operate as it did when new. Service centers also provide a short-term warranty on the replaced components, giving customers added assurance.
Thomson TV Service Center in Mumbai
The Thomson TV Service Center in Mumbai provides comprehensive repair services:
Minor Repairs: Software updates, remote sensor issues, and minor connectivity problems are often resolved within a few hours.
Major Repairs: Screen panel replacement, motherboard or power board repairs may take 2–5 days, depending on part availability.
Technicians are trained to manage issues specific to Mumbai, such as voltage fluctuations or environmental factors, ensuring reliable repairs.
Thomson TV Service Center in Prayagraj
the Thomson service center In Prayagraj handles:
Screen flickering, black displays, or color distortion
Power supply issues, including TVs not turning on
Audio problems and speaker malfunctions
HDMI, USB, and network connectivity issues
Minor repairs may be completed the same day, while major hardware replacements usually take 3–5 days, depending on parts availability.
Thomson TV Service Center in Indore
The Thomson TV Service Center in Indore provides repair services for:
LED/LCD panel replacement
Motherboard and power board repairs
Backlight system troubleshooting
Audio and connectivity repairs
Minor repairs are generally completed within 24 hours, while major hardware replacements may take 2–5 days, depending on complexity and part availability.
Tips to Ensure Genuine Parts Are Used
To guarantee your Thomson TV is repaired with authentic parts:
Request to see part packaging or serial numbers. Genuine parts come in sealed, branded packaging.
Ask for a detailed invoice or job sheet listing replaced components.
Confirm that the service center is authorized by Thomson or recognized by its distributor.
Test your TV thoroughly after repair to ensure full functionality.
These steps help ensure that repairs maintain performance and safety standards.
Common Repairs Where Genuine Parts Are Important
Certain repairs particularly require genuine parts:
Display panel replacement: Ensures correct colors and prevents flickering.
Motherboard or T-Con board repair: Maintains full functionality.
Power supply board replacement: Prevents overheating or electrical failures.
Backlight and LED repairs: Maintains brightness and longevity.
Connectivity port repairs: Ensures stable HDMI, USB, and network connections.
Using genuine parts in these repairs guarantees optimal performance and reliability.
Conclusion
Yes — authorized Thomson TV Service Centers in Mumbai, Prayagraj, and Indore use genuine spare parts for repairs. Using these centers ensures that your TV receives professional repairs, maintains original performance, and retains warranty coverage. Customers should always verify part authenticity, request documentation, and confirm warranty coverage to ensure peace of mind and long-lasting TV performance.
Frequently Asked Questions (FAQ)
Q: Are genuine parts used at Thomson TV Service Centers?
A: Yes, authorized centers use original Thomson components for all repairs.
Q: How can I verify if a part is genuine?
A: Genuine parts come in sealed, branded packaging with serial numbers. Request proof from the service center.
Q: Does using genuine parts affect warranty?
A: Yes, repairs using authentic parts maintain warranty validity.
Q: How long do repairs usually take?
A: Minor repairs are completed within a few hours; major repairs may take 2–5 days depending on parts availability.
Q: Are genuine parts used at Thomson service centers in Mumbai, Prayagraj, and Indore?
A: Yes, all authorized centers in these cities use genuine Thomson parts.
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