Introduction

When you take your Acer TV to an authorized service center because of a fault, you want more than just a fixed screen—you also want peace of mind. A big question many customers ask is: “Will the repair itself be guaranteed?” In other words, after a repair is done, is there any warranty or service guarantee for that work? We’ll explore how Acer handles this, what kind of repair warranties are offered, and what you should know when you visit an Acer TV Service Center (including in Mumbai, New Delhi, and Noida).

Understanding Acer’s Warranty Service Policies

Acer’s Standard Product Warranty

• According to Acer India’s official warranty policy, their TVs (and other electronics) come with a limited warranty that covers defects in materials or workmanship under normal use.

• For hardware issues, Acer can “repair or replace defective parts … free of charge.

• Importantly, Acer states that it can use “reconditioned spare parts with performance parameters equal to those of new spare parts” during warranty service. 

• For repaired parts, Acer’s warranty documents mention a 90-day parts warranty, or coverage for the remainder of the original product warranty—whichever is longer. 

So, when Acer repairs a TV under warranty (i.e., a manufacturing defect), the parts replaced are also covered—though not always with a fresh full-term warranty.

What About Repair Work Guarantee?

Repair work done at an Acer TV Service Center is not always the same as the original product warranty. Here’s how “repair guarantee” works in the context of Acer TV service:

1. Parts Replaced under Warranty

   • When Acer replaces a defective component under the original TV warranty, those parts usually carry a limited parts guarantee of 90 days in addition to any leftover product warranty. 

   • For example, if Acer replaces a faulty motherboard or power board, that part should remain functional for at least the guaranteed 90 days if there are no new problems.

2. Labor / Service Charges

   • Some service centers provide a “service guarantee” on the work done, meaning if the same issue recurs soon after repair, they may re-fix it without charging for the labor again (depending on the repair partner’s policy).

   • Specifically, third-party service providers (like Dial Service Centre) mention a “90 Days Warranty” on repair work for Acer TVs.

   • For example, the Acer TV Service Center in Mumbai offers a 90-day guarantee: “we will resolve the same issue if it arises within 90 days.”

   • Similarly, the Acer TV Service Center in New Delhi advertises a 90-day warranty on its service work.

   • The Acer TV Service Center in Noida also provides this 90-day “same issue” promise.

This means: if your TV breaks again in a similar way within 90 days, some service centers may fix it again under that guarantee, but you should confirm the exact terms when you drop off your TV.

What Is Not Covered by Repair Guarantee

It’s also important to understand what a 90-day "repair guarantee" does not cover, especially at these TV service centers:

• It generally does not cover new, unrelated issues (only “the same issue,” as stated by the service provider). Dial Service Centre

• Physical damage (cracks, broken screen) or damage from user misuse is typically excluded—warranty is void if the unit is tampered with by unauthorized persons. ACERTV India

• Cosmetic damage or wear-and-tear is not covered in product warranty, per Acer’s TV manual. ACERTV India

• The time spent for repair under warranty does not extend the original product warranty. Acer’s policy states that the period taken for repair is excluded from the TV’s warranty coverage. ACERTV India

Therefore, while a repair guarantee is helpful, it is limited in scope.

Service Guarantee at Major Acer TV Service Centers

Let’s look at how the guarantee or repair warranty works at specific Acer TV Service Centers in key Indian cities:

Acer TV Service Center in Mumbai

• Offers a 90-day service guarantee for the same issue. Their technicians use certified parts and perform diagnostics to ensure the issue truly recurs (if claimed).

• For warranty repairs, genuine or reconditioned parts are used in line with Acer India’s warranty policy. 

Acer TV Service Center in New Delhi

• Also promises a 90-day warranty on repair work.

• Provides a detailed inspection before committing to a fix, helping to avoid misdiagnosis or unnecessary repair.

• Since local demand is high, they may collect the unit and perform deeper checks, then return it fully tested.

Acer TV Service Center in Noida

• Their service page clearly states a 90-day guarantee for recurring issues.

• They perform “deep checks” to identify underlying problems before repair, which helps ensure the repair is effective and the guarantee is valid.

• They also promise “Damage Protection” (as claimed on their service page) for the appliance, though terms should be confirmed when you hand over your TV. 

How to Make Use of the Repair Guarantee

If you want to make a claim under the service guarantee after a repair, follow these best practices:

1. Save All Documentation

   • Keep your job sheet, invoice, and any notes from the repair center. These papers often show the issue you repaired and are proof if you need to make a re-claim.

2. Contact the Same Service Center

   • Return to the same Acer TV Service Center where the original repair was done. This helps since the technicians there are familiar with your case.

3. Explain the Recurrence Clearly

   • Describe exactly what’s happening and note whether it’s the same issue, when it began again, and how often it occurs.

4. Ask for Diagnostic Again

   • Request a re-diagnosis to confirm the same issue is recurring. If it is, you may be eligible for a free follow-up repair (per the 90-day guarantee).

5. Testing Before Closure

   • After re-repair, ask the technician to test the TV thoroughly (power, display, connectivity, etc.) in your presence, if possible.

6. Confirm Guarantee Terms

   • Before leaving the TV for repair, ask the service center for written clarification on what the 90-day service guarantee covers in your specific case.

Importance of Service Guarantee for Customers

• Peace of Mind: Knowing there’s a 90-day guarantee helps you feel safer handing over your TV for complex repairs.

• Cost Efficiency: If the same fault returns, you are less likely to pay for labor again.

• Service Quality Assurance: Service centers are more motivated to fix the issue correctly the first time when they know they may need to re-repair.

• Trustworthy Repairs: With genuine parts and trained technicians, repeated repairs tend to be more dependable.

Limitations Customers Should Be Aware Of

While the repair guarantee is valuable, it’s not unlimited. Be aware that:

• Repaired parts come with a limited parts warranty (typically 90 days).

• If a problem is new or different than the one originally repaired, the guarantee may not apply.

• For parts replaced during out-of-warranty (paid) service, some service providers may still offer a 90-day guarantee, but this depends on the policy of the service partner. (Check while submitting your repair request.)

• Repaired units remain subject to Acer’s original product warranty conditions: if your TV’s original warranty expires, only the repair guarantee (if offered) covers rework but not defects beyond that scope.

Frequently Asked Questions (FAQ)

Q1. Is the 90-day repair guarantee the same across all Acer TV Service Centers?
Yes, service providers like Dial Service Centre, which manage Acer TV repairs in many cities (Mumbai, New Delhi, Noida), explicitly mention a 90-day guarantee for recurring issues.

Q2. Do parts replaced under warranty have a warranty of their own?
Yes — Acer’s warranty policy states replaced parts are covered for 90 days, or the remaining duration of the original 1-year TV warranty, whichever is longer. 

Q3. Can an unauthorized repair center claim the 90-day guarantee?
No — only authorized service centers (like Acer’s official repair partners) are eligible for the service guarantee and warranty claims. Acer policy voids coverage if “repaired by a non-authorized party.” 

Q4. What if my TV’s original warranty is already expired — do I still get a repair guarantee?
Yes — in many cases, even paid repairs done at an authorized Acer TV Service Center include the work done, per the center’s own policy. 

Q5. Do Acer TV Service Centers in Mumbai, New Delhi, and Noida all follow the same guarantee terms?
Yes, the service centers in these cities (run by Dial Service Centre) indicate a 90-day guarantee on recurring issues. 

Q6. What should I do if the fault returns after the guarantee period?
You can request a paid repair, but the free 90-day guarantee will no longer apply. Make sure to keep the invoice and job sheet for reference in case of future issues.

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