The IT Support Service provides a wide range of services that allow you to manage, maintain and secure your company’s IT systems, such as your computer, network, software and cloud-based platform. Businesses require IT support to decrease downtime, quickly repair technical issues and keep systems running securely and efficiently. Platform 24 proactively provides IT support services by means of monitoring, helpdesk support, patch management and incident reporting to help reduce disruption to your business and keep your employees productive, as well as protect your organization's data from cybersecurity threats. Growing companies that rely on technology to conduct daily operations, perform remote work and provide customer services need to have an effective IT support option. By outsourcing IT support to Platform 24, businesses obtain expert oversight of their technology, predictable costs for their IT services and reliable technology performance without having to keep a focus on an internal IT department.