The Ethiopian Airlines headquarters is the heart of the airline’s global operations. Located at Bole International Airport in Addis Ababa, Ethiopia, it houses the executive team and departments responsible for running one of Africa’s largest and most successful airlines.
Headquarters Address and Contact Information:
Address: Ethiopian Airlines Headquarters, Bole International Airport, P.O. Box 1755, Addis Ababa, Ethiopia
Phone Numbers:
General Inquiries: (+251) 11 517 8407
Customer Service: +251 11 517 4422
Fax: (+251) 11 661 1474
Office Hours:
Monday to Friday: 8:00 AM to 5:00 PM
Saturday: 9:00 AM to 12:00 PM
Main Functions of the Headquarters:
Centralized management of global flight operations
Corporate strategy and executive administration
Oversight of customer service systems worldwide
Management of the ShebaMiles frequent flyer program
Coordination of cargo and logistics operations
Training and recruitment through the Ethiopian Aviation Academy
Conclusion:
The Ethiopian Airlines headquarters plays a vital role in ensuring the airline's growth, performance, and global presence. It serves not only as the administrative center but also as a place where innovation, safety, and customer service excellence are continuously developed.