Hello, I am Prakash Customer Relations & Experience Lead at Visit Dhow Cruise Dubai for the Musandam and Dibba tours. Booking inquiries, customizing itineraries, pre-trip issue resolution and ensuring guests feel important as well as prepared are my focus. I offer advice about packing, when to see the dolphins, snorkeling safety and local customs. I collect feedback along the way in order to improve our service and make sure each of you is able to fully enjoy nature, hospitality and authenticity on every inch we travel together. I believe that great communication before, during and after the tour transforms a vacation into a treasured memory.